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Term and conditions

1. ACCESS AND REGISTRATION
2. CONTENT AND SERVICES AVAILABLE ON THE SITE
3. CONTENT FOR PURCHASE
4. ONLINE SERVICES
5. ELIGIBILITY TO PLACE AN ORDER
6. PRICES AND PAYMENT
7. ACCESSING PURCHASED online SERVICES
8. CANCELLATION AND TERMINATION
9. AVAILABILITY OF ONLINE SERVICES
10. PRIVACY POLICY
11. LINKS
12. YOUR/AUTHORIZED USERS USE OF THE SITE
13. INTELLECTUAL PROPERTY
14. CONFIDENTIALITY
15. WARRANTIES AND INDEMNITIES
16. EXCLUSIONS & LIMITATIONS OF LIABILITY
17. GENERAL Changes TO THESE TERMS AND THE SITE
18. NOTICES
19. COMPLAINTS
20. CONTACT Global Database

1. ACCESS AND REGISTRATION

1.1

You must be 18 years of age or over to use this Site.

1.2

You are free to browse many areas of the Site without registering. However, if you want to place an order, access purchased content or access certain other parts of the Site, then you will need to register.

1.3

You must ensure that all the information you provide when you register or place an order is true, accurate, current and complete in all respects.

1.4

If your registration details change, you must edit them in My Profile.

1.5

The log-in details for each registration are for use by a single user only. Please do not share your log-in details, or allow those of any Authorised Users to be shared, with any other person as you will be held responsible for all activities that occur under these passwords and/or accounts with or without your knowledge.

1.6

If you become aware of any misuse or unauthorised use of your log-in details, including those of any Authorised Users, then you must inform Global Database immediately by sending an e-mail to info@globaldatabase.com

2. CONTENT AND SERVICES AVAILABLE ON THE SITE

2.1

Global Database provides access to its information for a fee. You can purchase this content at the prices stated on the Site. Any rights not expressly granted in these Terms are reserved.

2.2

If you wish to use our content in any way not expressly permitted in these Terms below (including, but not limited to making them available via an intranet or extranet or to or via a mobile device), you must first request written permission from us. Global Database may grant or withhold permission for such use at its own discretion.

3. CONTENT FOR PURCHASE

Permission to use purchased content

3.1

When you buy any of our content in digital form, what you are buying is the right to use it (or extracts from the same) for your own reference in connection with your business in the following ways only:

  • to view it online;
  • to download the data in available electronic format;
  • to store that content in electronic format on the drive of one hardware device; to print out one copy of that digital content;

Restrictions on the use of purchased content

3.2

You may not use the content in any way not permitted in Clause 4.5, in particular:

  • You may not offer the content for resale.
  • You may not scan, photocopy, fax, or in any other way reproduce or copy the content.
  • You may not share the content with anybody else.

4. ONLINE SERVICES

4.1

Global Database offers access to the data via the Online Services.

4.2

Global Database allows limited use and re-use of the content made available through our Online Services, subject to certain permissions and restrictions as set out in these Terms. These permissions and restrictions are designed to create a balance between, on the one hand, the flexibility given to Authorised Users in their use and re-use of Global Database material and, on the other hand, the restrictions necessary to protect Global Database commercial interests by preventing the creation of substitute products. For details of who can use this content and these services, and how they can be used.

4.3

Global Database provides telephone training and assistance for all Authorised Users from its international offices during Global Database normal business hours.

Permission to use content accessed using Online Service.

4.4

When you pay for Online Service(s), what you are buying is the right for one “Authorized User” to access and use the digital content available through that service (or extracts from the same) in connection with your business.

4.5

“Authorized Users” are the named employees whose usual place of work is at the business address you specify at the time you place your order. After your order has been processed, Global Database will contact you to obtain the name of the Authorised User and provide individual login details accordingly. In the course of performing their duties for your business, Authorised User will be able to access the Online Service(s) in the following ways only:
For internal use within your business:

  • to browse and search for digital content on the Site;
  • to view it online;
  • to download and store copies of that digital content in an available electronic format;
  • to print out copies of that digital content and make photocopies of those print-outs;
  • to make those print-outs and photocopies available to other Authorised User;

Restrictions on the use of content accessed using Online Service.

4.6

You may not use the content in any way not permitted above in Clause 4.5, in particular:

  • Except as specifically provided for elsewhere in these Terms, you and/or any Authorised User shall not knowingly permit anyone other than Authorised Users to use the content or services.
  • Except as mentioned in Clause 4.5 of these Terms, neither you nor any Authorised Users may re-distribute or make available to third parties any content or other part of a Online Service available.
  • Neither you nor any Authorized User may remove, obscure or modify any copyright or other notices included in the content or the services nor any metadata or digital rights management intelligence that may be associated with them.
  • Please note: If you are unclear about how Authorized Users are permitted to use our services and content in accordance with these Terms, please ask us by contacting your account manager.

5. ELIGIBILITY TO PLACE AN ORDER

5.1

To be eligible to place an order for content on the Site, you must:

  • be placing an order on behalf of your business and have the necessary authority to do so;
  • register by providing the name, address, phone number and contact details of your business in addition to your real name, e-mail address and other required information;
  • possess a valid credit or debit card issued by a card issuer acceptable to Global Database (i.e. Visa, Mastercard or American Express).

Making a contract

5.2

Your order is an offer by you to buy from us. The following steps have to take place before a contract is made online between you and Global Database

  • You place your order for content and/or any Online Services on the Site
  • You will see an on-screen acknowledgement that your order is complete.
  • Global Database will also send you an e-mail acknowledging the content that you have ordered and the total cost of your order.
  • In respect of any Online Services, Global Database accepts your order and therefore the contract is made between you and Global Database, when Global Database makes the Online Service account(s) available for use by any Authorised Users.

6. PRICES AND PAYMENT

6.1

The prices for content and services quoted on the Site do not include VAT, any equivalent sales tax or delivery.

6.2

You will find the total cost of your order, with price, VAT (where applicable) and delivery itemised, in your Invoice.

6.3

Global Database currently accepts payment by the following credit cards: Visa, Mastercard and American Express. You confirm that the credit card you use to make payment to Global Database is yours. You may opt to pay for any Online Services by invoice. If you choose to do so, you will be asked to provide an invoicing address and other contact details which Global Database will use to invoice you. Global Database will usually send any invoices to you by e-mail to the e-mail address you provided for invoicing purposes during the registration process.

6.4

Subject to credit card authorisation, Global Database takes payment from your credit card once you have entered your payment details.

6.5

If you have requested to pay for Online Service(s) by invoice and we have not received your payment details/payment, Global Database will contact you to bring this to your attention and to ask you whether you wish to proceed with your order.

7. ACCESSING PURCHASED online SERVICES

Accessing Purchased Content

7.1

Once you have submitted your order and your payment details have been confirmed (subject to any delays beyond Global Database control) Global Database will send you an e-mail confirming your purchase and links to purchased content.

7.2

Your online account will be valid for 12 months and you must download the data within this period. If you failed to download the content within this time, please email Customer.service@globaldatabase.com, and they will extend the access for another 30 days.

Accessing Online Services

7.3

Global Database London office will be responsible for providing Authorised Users with online access to any Online Services that you order. Once your payment details have been confirmed (subject to any delays beyond Global Database control), Global Database will contact you within two of its usual business days to obtain the names of the Authorised Users that are to access the Online Service(s) and provide you with the relevant access details.

7.4

If you wish to increase the number of Authorised Users that access the Online Service or extend the period during which Authorised Users have access to a Online Service, please contact Global Database via info@globaldatabase.com.

8. CANCELLATION AND TERMINATION

Cancelling your order

8.1

Global Database may decline your order for any reason, in which case Global Database will send you an e-mail telling you so. If the reason for declining your order is because Global Database cannot obtain authorisation of your payment details for any reason, then Global Database may invite you to pay by another method.

8.2

If you opt to pay for any Subscription Services by invoice, Global Database reserves the right to cancel any order(s) for the same if for any reason your payment is not processed within 30 days of the date of your order.

8.3

Global Database reserves the right to terminate any contract with you if your payment is not processed for any reason, but you have nevertheless received the content or access to services you have ordered. In such an event, Global Database may on notice to you withdraw your right to use such content or services (as described above) and require you to delete or return such content, including content obtained through any services provided, as appropriate.

Terminating a contract for Online Service(s)

8.4

Global Database or you may terminate a contract for Online Service immediately by giving written notice to the other in any of the following events:

  • If the other party commits any breach of any of these Terms and fails to remedy that breach (if capable of remedy) within 30 days after notice from the other party giving full particulars of breach and requiring it to be remedied; or
  • If the other party enters into liquidation, whether compulsory or voluntary (except for the purposes of bona fide reconstruction or amalgamation with the prior approval of the other party), or compounds with or makes any arrangements with its creditors or makes a general assignment for the benefit of its creditors, or if it has a receiver, manager, administrative receiver or administrator appointed over the whole or substantially the whole of its undertaking or assets, or if it ceases or threatens to cease to carry on its business, or makes any material change in its business, or if it suffers any analogous process under any foreign law.

8.5

Upon termination of a contract for Online Services, access to those services by you or any Authorised Users shall be terminated.

8.6

Termination shall not affect any right to damages or other remedy which the terminating party may have in respect of the event giving rise to the terminations.

8.7

All Global Database Subscriptions are non-refundable. Customers are not entitled any refunds or prorations for cancellation, partial-month usage, or non-usage of the Service.
All subscriptions automatically renew at the end of each term. Customer must cancel the Service before the annual renewal date in order to avoid automatic billing of subscription fees for the renewal term. Cancellations must be in writing, sent to info@globaldatabase.com

9. AVAILABILITY OF ONLINE SERVICES

9.1

Global Database makes every effort to make the Online Services available to you and Authorised Users at all times save for routine maintenance, and to restore access to these services as soon as possible in the event of their interruption or suspension.

9.2

If the Online Service becomes unavailable for any reason, Global Database will endeavour to supply the content available under that service manually by e-mail, fax, or similar means. If the Online Service remains unavailable for more than 24 hours and if the unavailability is not beyond Global Database control, access under these Terms will be extended for a period of time equal to the period of unavailability.

9.3

Global Database reserves the right to conduct essential maintenance, software upgrades and other works necessary to maintain the efficient provision of the Site and any content or services provided through it. Where such works result in any Online Service becoming temporarily unavailable, Global Database will provide you with at least two weeks’ notice and shall wherever possible carry out works on Saturdays or Sundays (GMT).

9.4

Where access to the content, services or any part of the Site is to be controlled by use of passwords, you and all Authorised Users shall use reasonable efforts to ensure that Authorised Users do not divulge their identification numbers, passwords or other login details to any third party. You and all Authorised Users will use all reasonable endeavours to ensure that any unauthorised disclosure or use of passwords is reported to Global Database as soon as you or they become aware of it.

9.5

In the event of any unauthorised use of any Online Service, Global Database may, at its discretion and without prejudice to any other remedy, suspend or terminate access by such method as it deems appropriate. In the case of suspension, this will continue until Global Database is satisfied that the unauthorised use will not recur.

10. PRIVACY POLICY

10.1

Global Database takes your privacy seriously. Please read the Privacy Policy to see what personal information Global Database collects and how it deals with this information.

11. LINKS

11.1

The Site may include links to third party websites such as useful research websites and promotional partners. Global Database has not reviewed these third party websites and does not control and is not responsible for these websites or their content or availability. Global Database therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them.

11.2

If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk. In particular, any personal information you give to a third party website will be dealt with in line with that third party’s privacy policy, not Global Database, so please ensure that you read their privacy policy before you provide any personal information.

11.3

You may link from your own website to the Site, provided:

  • the Site is not loaded into frames on your website and is not otherwise passed off as your own content; and
  • your website or service does not misrepresent its relationship with Global Database or present false information about Global Database.

11.4

Global Database reserves the right to withdraw linking permission at any time without prior notice.

12. YOUR/AUTHORIZED USERS USE OF THE SITE

12.1

Global Database encourages your use of the Site and our content and services on the Site. However, Global Database requires that your use of the Site is lawful. Consequently, you may not use the Site for any illegal purpose and in particular you will not interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site.

12.2

You agree to use your best endeavours to ensure that Authorised Users access and use the content and services that Global Database provides only in accordance with the permitted uses and restrictions of use set out in these Terms, details of which will be made available to Authorised Users upon accessing any Online Service, and in accordance with any other applicable provisions contained in these Terms; and (ii) take all reasonable steps within your power to ensure that no person, firm or company other than an Authorised User accesses or uses any Online Services. For the avoidance of doubt, acceptance by any Authorised User of the permitted uses and restrictions of use set out in these Terms shall not relieve you of any of your obligations and responsibilities under these Terms.

13. INTELLECTUAL PROPERTY

13.1

You acknowledge that all copyright, database right, trade marks and all other intellectual property rights in the Site and the content made available via the Site, will at all times remain vested in Global Database or its licensors, which reserve all such rights.

13.2

You shall at the request and expense of Global Database do all such things as may be reasonably required to assist Global Database in taking or resisting any legal proceedings in relation to any infringement of any such rights.

13.3

For information on how you are permitted to use the content made available on the Site, please see the permitted uses and restrictions of use set out above in these Terms.

14. CONFIDENTIALITY

14.1

The parties to any contract made under these Terms acknowledge that they or their employees may, in the course of performing their responsibilities under these Terms, be exposed to or acquire non-public information which is proprietary to or confidential to either party or third parties to whom they owe a duty of confidentiality ("Confidential Information"). The parties agree to hold Confidential Information in strict confidence and not to disclose the same to third parties or to use such Confidential Information for any purpose whatsoever other than the provision of content and services to you and Authorised Users as contemplated by these Terms and to advise each of its employees who may be exposed to Confidential Information of their obligations to keep such information confidential. This provision shall survive termination of any contract made under these Terms.

14.2

Global Database agrees that it will not, without your prior written consent, represent, directly or indirectly, that any product or any service(s) provided by Global Database has been approved or endorsed by you. This provision shall survive termination of any contract made under these Terms.

14.3

We do not store credit card details nor do we share customer details with any 3rd parties.

15. WARRANTIES AND INDEMNITIES

15.1

Global database warrants:

  • that it has permission from the original rights owners to allow you to use the content available via the Site, in accordance with these Terms.
  • to operate the Site and provide services through it with reasonable skill and care and to use reasonable endeavours to correct any faults of which it is aware.
  • that the content accessible via the Online Services, and the tools and other features made available through those services, will conform in all material respects to their respective descriptions as set out in the descriptions provided for on the Site. This warranty is given subject to the qualification that changes may be made to the content and services on the Site from time to time.

15.2

You agree to indemnify, defend and hold harmless Global Database, its directors, officers, employees and licensors from and against any claim, liability, cost, damage or loss Global Database may incur (including reasonable legal fees) as a result of any actions you or Authorised Users take which disrupt access to and/or functioning of the Site and/or any breach by you of your obligations under these Terms, including but not limited to any breach by you or by any Authorised User of the permissions granted to you under these Terms.

15.3

Global Database shall indemnify and hold you and Authorised Users harmless from and against any damages, awards or penalties, including proper and reasonable legal fees, which arise from any claim by any third party of an alleged infringement of copyright or any other property right arising out of the use by you or any Authorised User of the content and services we provide to you in accordance with these Terms.

15.4

The indemnity contained in Clause 16.3 shall be subject to the following provisions:

  • It will not apply to any claim which relates to any modification, abstraction or other change made by an Authorised User to any content we make available to you or them by any means.
  • You shall immediately notify Global Database on receipt of any allegation of infringement and shall make no admission or take any action without Global Database express written authority.
  • Global Database shall have the sole right to deal with any such claim and to defend the legal proceedings in respect of such claims at its own expense, including the right to compromise or settle or otherwise dispose of any such claim.
  • You shall provide, at Global Database expense, such assistance in investigating and defending such claims as Global Database may reasonably request. This indemnity shall survive the termination of any contract made under these Terms.

16. EXCLUSIONS & LIMITATIONS OF LIABILITY

16.1

The sole warranties given by Global Database are those contained in Clause 15.1.

16.2

Nothing in these Terms will restrict any of your statutory rights or Global Database liability for death or personal injury resulting from Global Database negligence, for fraud or fraudulent misrepresentation or for any other liability that cannot be limited or excluded by applicable law.

16.3

The Site is intended for information purposes only and as such no information provided on or via the Site constitutes advice or recommendations.

16.4

Although the Site is provided in good faith and Global Database tries to ensure that the information on the Site is accurate and complete, Global Database cannot and does not guarantee the accuracy, integrity, quality or completeness of the content available via the Site or its usefulness for any particular purpose. Global Database does not accept any liability which may arise as a result of any errors or incomplete information in such content.

16.5

Global Database does not have any knowledge of, nor control over, the particular purpose(s) for which the content and services available on the Site is used. Global Database excludes any and all liability for any loss of any nature suffered by you, or by any of your clients or customers, as a direct or indirect result of your/their use of any of the content or services available on the Site or New Materials you or Authorised Users create or of making any business decision, or refraining from making any such decision, based wholly or partly on any data, expression of opinion, statement or other information or data contained in the content or accessible through the services available on the Site.

16.6

If Global Database fails or is unable to comply with its obligations as regards accessibility and performance as set out in these Terms, and Global Database is unable to remedy the problem within a reasonable period, your sole remedy for any breach of warranty shall be to an extension of the term of subscription of the relevant Online Service.

16.7

The content and services available on the Site are provided on an "as is" basis. Global Database excludes any and all other warranties, conditions, or representations relating to the content and services, whether express, implied, oral or written, and including any which may be contained in any description, specification or proposal provided to you by Global Database, via the Site or otherwise. This exclusion applies to any and all implied warranties of quality, performance, merchantability or fitness for a particular purpose. Global database does not make any promises about the availability of the Site or promise that your Global Database to the Site or our content will be delivered uninterrupted, timely or error-free. In particular, Global Database disclaims any liability in connection with any technical problems you may experience with the Site which may result in interruptions to the Site. Global Database makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horses, cancelbots, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair a computer's functionality or operation including transmission arising from your download of any content, software you use to download the content, the Site or the server that makes it available. In this respect you agree that it is your responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any such bugs, viruses or other such harmful programming routines. Any content downloaded or otherwise obtained through the use of the Site is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content. All such implied provisions are hereby excluded to the fullest extent permitted by law.

16.8

To the fullest extent allowed by law, Global Database will not be liable for (i) any loss of data; use; reputation; goodwill or opportunity; (ii) any loss of or failure to realise expected profit, revenue or savings or any other form of pure economic loss, whether such loss is direct or indirect; or (iii) any indirect, special, incidental, punitive, consequential damages or losses that you may suffer, whether relating to your downloading, purchase or use, or inability to use, the Site or any content or services Global Database provides or otherwise, and, in each case, howsoever arising.

17. GENERAL Changes TO THESE TERMS AND THE SITE

17.1

GlobalDatabase may change these Terms at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Site. Any changes will take effect seven (7) days after the date of the e-mail or the date on which Global Database posts the modified Terms on the Site, whichever is the earlier. Your continued use of the Site after that period expires means that you agree to be bound by the modified Terms.

17.2

To ensure that you are aware of the most up to date version of these Terms, you will be asked to read and accept these Terms each time you place an order. Global Database also recommends that you print and keep a copy for your records. To print, please press CTRL + P.

17.3

Global Database reserves the right:

  • to make changes at any time to all or any parts of the Site and the details displayed on it (including content and prices);
  • to make changes from time to time to all or any parts of any Online Service (including any content accessible through such service) provided that the functionality and performance of the Subscription Service, and the overall content made available, shall not be substantially and adversely affected from your perspective by any such changes. These changes may take the form of the addition, removal, correction or editing of content or the migration to a different format. Furthermore, these changes may be made for legal, editorial or other reasons;
  • To introduce appropriate technical protection measures to control access to any or all Subscription Services and/or use of any content on the Site in accordance with these Terms provided that no such measure shall adversely affect your rights or those of Authorised Users under these Terms.

Assignment

17.4

You may not assign, sub-license or transfer all or parts of your rights or obligations under these Terms without prior written consent from Global Database.

Force Majeure

17.5

Occasionally, Global Database is unable to perform its obligations under these Terms due to circumstances beyond its reasonable control. In such circumstances including, but not limited to, system failure, fire, flood, earthquake and other natural physical disasters, strikes, trade disputes, lock outs, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, Global Database inability or delay in performing its obligations will not be deemed to be in breach of contract.

Representations

17.6

Each party acknowledges that in accepting these Terms it has not relied and is not relying on any representations or warranties (whether implied or otherwise) other than those expressly set out in these Terms and the parties irrevocably and unconditionally waive any right they may have to any remedy in respect of any other such representation or warranty except in the case of fraud.

Severability

17.7

If any of these provisions is deemed invalid, illegal, void, unenforceable or in conflict of the applicable law of any jurisdiction, that provision will be deemed severable from the rest and will not affect the validity. legality and enforceability of any remaining provisions.

Entire agreement

17.8

These Terms govern Global Database relationship with you and represent Global Database entire agreement with you and Authorised Users in connection with your use of the Site and the content made available via the Site.

Waiver

17.9

If you breach these Terms and Global Database chooses to ignore your breach, Global Database will still be entitled to use the rights and remedies available to it at a later date or in any other situation where you breach the Terms again. A waiver of any provision(s) of these Terms by Global Database shall not be deemed a waiver of any other provision(s) of these Terms.

Exclusion of third party rights

17.10

These Terms do not create any right enforceable by any person who is not a party to them.

Governing law

17.11

Any disputes or claims arising out of or in connection with the contract are governed by and construed in accordance with the laws of England and Wales.

Dispute resolution

17.12

In the event of any dispute or controversy arising out of or in connection these Terms, the parties agree to exercise their best efforts to resolve the dispute as soon as possible. The parties shall, without delay, continue to perform their respective obligations under these Terms, which are not affected by the dispute.

17.13

If a dispute arises out of or in connection with this contract, both you and Global Database will attempt to settle it by mediation in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure.

17.14

If either or both you and/or Global Database refuse to initiate the mediation procedure within 14 days of the dispute arising or if you and Global Database both fail to agree terms of settlement within 30 days of the initiation of the procedure, you and Global Database will resolve the dispute by binding arbitration before a single arbitrator in accordance with the then current international arbitration rules of the International Chamber of Commerce. The arbitration shall take place in London, England. During the continuance of any arbitration proceeding, the parties shall continue to perform their respective obligations under these Terms.

17.15

Nothing in this clause or in the Rules of the International Chamber of Commerce shall prevent either you or Global Database from applying to the Court of any jurisdiction for such provisional or protective measures as are available under the laws of that jurisdiction.

18. NOTICES

18.1

All notices required or permitted under these Terms will, when provided by Global Database, be given in writing to the address and/or e-mail address provided by you at registration or, when being provided by you, be given in writing to our postal address in Clause 24 below using an internationally recognised express courier service.

19. COMPLAINTS

19.1

If you have any complaints, please contact Global Database via e-mail at complaints@globaldatabase.com or by post (at the address below) and Global Database will do its best to resolve these

20. CONTACT Global Database

The Site is owned and operated by Global Data Intelligence Limited, 56 OLD BROMPTON ROAD, LONDON, ENGLAND, SW7 3DY, United Kingdom
Telephone: 44 20 3674 7382
Fax: 44 20 3651 0914
E-mail: info@globaldatabase.com
Registered in England No. 09410808

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