Vanta Automates VAT ID Enrichment for International Clients Using Global Database API

Company Overview

Vanta is a leading trust management platform that helps businesses simplify and automate security compliance for SOC 2, ISO 27001, GDPR, and more. With a growing international customer base, Vanta needed a way to enrich customer profiles with official VAT identification numbers across multiple regions.

Challenge

As Vanta expanded globally, the operations and compliance teams identified a major bottleneck:

1. VAT ID collection and validation for international clients (particularly in the EU, UK, Canada, Australia, and New Zealand) was manual and inconsistent.
2. Enriching company records with official identifiers was essential for internal operations, reporting, and regulatory purposes.
3. This information needed to be available directly in Salesforce (SFDC), where customer data is managed.

Manual processes were time-consuming, error-prone, and not scalable for a fast-growing SaaS business.

Solution

The solution leveraged Global Database's comprehensive business data API to automatically enrich Vanta's international customer records with accurate VAT and tax registration information.

Integration Workflow:

1. Trigger Events: New international customer creation or profile updates in Salesforce
2. API Enrichment: Automated Global Database API calls using company name and address
3. Data Validation: Real-time verification against official government registries
4. Record Updates: Automatic population of VAT ID fields in Salesforce
5. Billing Integration: Seamless flow to invoice generation systems

Geographic Coverage:

1. European Union: Complete VAT ID coverage for all 27 member states
2. United Kingdom: UK VAT registration numbers and company validation
3. Canada: Business Number (BN) and GST/HST registration data
4. Australia: Australian Business Number (ABN) and GST registration
5. New Zealand: GST numbers and New Zealand Business Number (NZBN)

Implementation

1. Vanta's engineering team connected to the Global Database API using a secure, rate-controlled integration.
2. The integration was designed to trigger enrichment automatically when a new client record is created or updated.
3. Returned fields include:
4. •Legal entity name
5. •VAT ID
6. • Country of registration
7. • Company number
8. • Status (active/inactive)
9. •Legal form

Results

1. 100% automation of VAT ID enrichment across key international markets
2. Reduced manual validation by over 90%
3. 70% faster international customer onboarding
4. Improved compliance and audit readiness for finance and operations
5. Seamless experience for the data team managing records inside Salesforce

What’s Next

Vanta is exploring further use of Global Database’s capabilities to:

1. Fetch ownership and group structure data for higher-risk customers
2. Integrate UBO for risk-based workflows
3. Expand enrichment to more countries in LATAM and APAC