Top 25 CRM companies by revenue in 2022

by Nicolae Buldumac
· 23/11/2023 13:05 · 5-7 min read
Top 25 CRM companies by revenue in 2022

In the rapidly evolving landscape of modern business, Customer Relationship Management (CRM) solutions have become indispensable tools, empowering enterprises to navigate complex customer interactions, streamline operations, and drive overall growth. As businesses intensify their efforts to cultivate robust customer relationships and optimize operational efficiency, the CRM sector has experienced significant growth and innovation.

The year 2022 marks a pivotal moment for the CRM industry, showcasing the capabilities of top companies that have not only mastered customer engagement but have also achieved substantial revenue milestones. This article unveils the top 25 CRM companies of 2022, offering a comprehensive overview of their offerings, impact, and revenue achievements.

These companies epitomize the transformation of CRM platforms from basic data repositories to strategic assets, providing businesses with actionable insights, automation, and personalized experiences. Recognizing the pivotal role of CRM in enhancing customer satisfaction, retention, and loyalty, organizations are turning to these top players for innovative solutions tailored to diverse industries and business scales.

From established industry leaders to dynamic disruptors, the CRM landscape in 2022 reflects diversity, competition, and transformation. Join us as we delve into the profiles of these leading CRM companies, exploring how they redefine customer engagement, data management, and business success. Whether through cloud-based solutions, AI-powered analytics, or integrative platforms, these companies have reimagined CRM to meet the evolving demands of the modern business world. Through this exploration, we aim to illuminate the strategies and technologies propelling these companies to the forefront of the CRM domain, shaping the present and future of how businesses interact and connect with their customers.

 

1. Oracle 

File:Oracle logo.svg - Wikipedia

  • 2022 Revenue – 42.4 billion USD 

  • Number of employees – 164,000 

  • Founding year - 1977 

  • Location: United States 

Company description: As a prominent player in the realm of cloud technology, Oracle stands out for its provision of cutting-edge computing infrastructure and software solutions that empower global organizations to foster innovation, improve efficiency, and attain heightened effectiveness. The company has been a trailblazer in the industry, introducing the world's first autonomous database—a testament to its commitment to optimal data organization and security for clients.Oracle Cloud Infrastructure is lauded for its superior performance, security features, and cost-efficiency, facilitating the seamless migration of workloads across platforms. The company's suite of modern applications is designed to empower business leaders, enabling them to innovate, achieve sustainable growth, and bolster resilience in an ever-evolving business landscape.Oracle's impact extends beyond the business sector, reaching into government defense initiatives and contributing to scientific breakthroughs. From nonprofits to enterprises, Oracle's tools play a pivotal role in streamlining supply chains, optimizing human resources, facilitating financial planning, and connecting global data and teams. Embracing diversity and fostering growth, Oracle's dedicated global team is at the forefront of pioneering innovative technologies that address real-world challenges, leaving a positive impact on a global scale.

 

2. NetSuite 

NetSuite Logo / Software / Logonoid.com

  • 2022 Revenue – 42.4 billion USD 

  • Number of employees – 20,068 

  • Founding year - 1998 

  • Location: United States 

Company description: Founded in 1998, Oracle NetSuite has emerged as a trailblazer in the realm of cloud technology. With a rich history spanning over two decades, NetSuite has played a crucial role in providing businesses with the essential tools for fostering successful growth, emphasizing enhanced visibility, control, and agility. Initially focusing on financials and ERP (Enterprise Resource Planning), the company has evolved to offer a comprehensive integrated solution that spans inventory management, human resources, professional services automation, and omnichannel commerce.Having earned the trust of over 36,000 customers across 217 countries and dependent territories, NetSuite remains at the forefront of empowering businesses globally. The company's commitment to delivering integrated solutions that meet the evolving needs of businesses positions it as a reliable and innovative partner for organizations seeking to navigate the complexities of the modern business landscape.

 

3. Salesforce 

Seraph Science | logo-salesforce-png–454

  • 2022 Revenue – 30.2 billion USD 

  • Number of employees - 79,390 

  • Founding year - 1999 

  • Location: United States 

Company description: Salesforce stands out as the foremost customer-centric company, providing cutting-edge cloud-based software solutions that redefine customer interactions for businesses. The company's transformative offerings impact various aspects, from prospect discovery to sealing deals and delivering exceptional customer service. At the core of Salesforce's capabilities is Customer 360, a comprehensive suite that unites sales, service, marketing, commerce, and IT teams under a single view of customer information. This integration empowers organizations to adopt customer-centric practices, elevating their operations into customer-centric powerhouses. With Salesforce's innovative suite of products, businesses can enhance their customer engagement and drive success in today's dynamic market landscape.

 

4. HubSpot 

File:HubSpot Logo.svg - Wikipedia

  • 2022 Revenue – 1.7 billion USD 

  • Number of employees – 7,433 

  • Founding year - 2006 

  • Location: United States 

Company description: HubSpot, a leading CRM platform, empowers businesses to elevate their operations through tailored software and support designed to fuel growth journeys. The comprehensive suite encompasses marketing, sales, service, and website management solutions that evolve in tandem with business expansion. Trusted by a global network of customers, HubSpot's intuitive tools and integrations enable businesses to captivate, engage, and satisfy clients. Noteworthy for its employee-friendly environment, HubSpot secured the #4 position on Glassdoor's Best Place to Work in 2021. The company's commitment to inclusivity, flexibility, and transparency fosters connections, career advancement, and employee enrichment. Businesses looking for a transformative experience can explore the difference that HubSpot brings to their operations.

 

5. Zendesk 

Zendesk SVG Vector Logos - Vector Logo Zone

  • 2022 Revenue – 1.5 billion USD 

  • Number of employees - 6,259 

  • Founding year - 2007 

  • Location: United States 

Company description: Zendesk, a trailblazer in the customer experience realm since 2007, revolutionized online customer service for businesses worldwide. Positioned as the champion of exceptional service, Zendesk facilitates billions of interactions, connecting over 100,000 brands with a myriad of customers across telephony, chat, email, messaging, and social platforms. With products rooted in a dedication to excellence, Zendesk's journey began in Copenhagen, evolved in California, and reached new heights as a public entity in New York. With a global team exceeding 4,000 professionals, Zendesk invites businesses to embrace the journey and redefine their customer connections. 

 

6. Thryv 

THRYV

  • 2022 Revenue –1.2 billion USD 

  • Number of employees – 5,160 

  • Founding year - 2013 

  • Location: United States 

Company description: Thryv Holdings, Inc. (NASDAQ: THRY), a stalwart in the business solutions sector, empowers a vast network of over 50,000 local businesses spanning the U.S., Canada, and Australia through its innovative Thryv software. This comprehensive business management tool equips small businesses to broaden their customer base, improve organizational efficiency, and accelerate payment processes. Thryv's user-friendly interface fosters seamless workflow, encourages team collaboration, and ensures client engagement, accessible conveniently on any device, from anywhere.

 

7. Zoho Corporation 

Official Zoho Logo - Branding Kit

  • 2022 Revenue – 1 billion USD 

  • Number of employees - 16,000+ 

  • Founding year - 1996 

  • Location: India 

Company description: Zoho, a beacon of intelligent software solutions, is instrumental in propelling business growth across the globe. With the trust of over 90 million users, Zoho's extensive suite of 55+ products empowers various facets of business operations, including sales, marketing, support, collaboration, finance, and recruitment. Embrace a user-centric approach to prioritize your business needs with Zoho. Noteworthy is Zoho's commitment to user privacy, operating ad-free even in its free products. Headquartered in Austin, Texas, and Chennai, India, Zoho Corporation stands as a privately-held, profitable entity with a formidable global presence.

 

8. Monday.com 

File:Monday logo.svg - Wikipedia

  • 2022 Revenue – 0.5 billion USD 

  • Number of employees – 1,842 

  • Founding year - 2012 

  • Location: Israel 

Company description: The monday.com Work OS stands as a user-friendly low-code, no-code platform, providing organizations the capability to effortlessly design tailored work management tools and software applications. Facilitating seamless connections between individuals, processes, and systems, it empowers teams to excel in their tasks, promoting transparent business operations. With a global presence in Tel Aviv, New York, Miami, Chicago, Denver, London, Warsaw, Sydney, Melbourne, São Paulo, and Tokyo, monday.com serves a wide range of business verticals. Trusted by over 186,000 customers across 200 industries in 200 countries, the platform emerges as the ultimate solution for diverse organizational needs.

 

9. Freshworks CRM 

Talk to an expert - Freshworks CRM

  • 2022 Revenue – 0.49 billion USD 

  • Number of employees – 4,600 

  • Founding year - 2010 

  • Location: United States 

Company description: Elevate your business with Freshworks CRM, the leading sales CRM solution. Transform conversations into conversions with Freshsales (formerly Freshworks CRM), offering AI-driven tools for sales forecasting, rapid lead qualification, and targeted prospect engagement. Maximize your conversions today. 

 

10. ClickUp 

Brand Assets & Guidelines | ClickUp™

  • 2022 Revenue –547.2 million USD 

  • Number of employees – 1,053 

  • Founding year - 2016 

  • Location: United States 

Company description: Streamline productivity with ClickUp, the comprehensive platform harmonizing teams, tasks, and tools. Experience the future of work with ClickUp, an all-in-one solution replacing multiple apps. Beyond task management, ClickUp integrates documents, reminders, goals, calendars, and an inbox. Tailorable for diverse teams, ClickUp enables universal planning, organizing, and collaboration. Trusted by millions and adopted by 100k+ top-tier companies including Google and Nike, ClickUp revolutionizes work dynamics. Boost efficiency with ClickUp's unified productivity powerhouse. 

 

11. Odoo CRM 

Odoo Brand Assets | Odoo

  • 2022 Revenue –178 million USD 

  • Number of employees – 3,299 

  • Founding year - 2005 

  • Location: Belgium 

Company description: Odoo, developed by Odoo SA, is a dynamic suite of integrated open-source business applications. With active global community support and a network of partners, Odoo offers customized programming, services, and support. Boasting over 1,500 active members, the community has contributed 4,500+ modules to enhance Odoo. Deployed in 120+ countries by certified partners, the software is frequently installed, with over 1,500 daily downloads. Seamlessly integrated, Odoo Apps like CRM, Sales, Accounting, and more offer comprehensive solutions. As an open-source alternative, Odoo serves as a versatile choice, from POS and e-Commerce to ERP, competing with SAP ERP, Oracle E-Business Suite, and others. 

 

 

12. Keap 

File:Logo of Keap Company.png - Wikipedia

  • 2022 Revenue – 100 million USD 

  • Number of employees - 402 

  • Founding year - 2001 

  • Location: United States 

Company description: Elevate your business with the seamless lead management offered by Keap. Experience the effortless capture, organization, and sales boost facilitated by their intuitive tools. With expert coaching, robust training, unwavering support, and a thriving community, Keap provides a comprehensive suite for entrepreneurs envisioning growth without the associated pains. Understanding the entrepreneurial journey from the ground up, Keap's sales and marketing automation fuels growth, ensuring the vitality of your business, customer satisfaction, and team vibrancy. Rely on Keap's personalized automation, strategic insights, and a vibrant user network to guide you forward. With two decades of empowering small businesses, Keap, formerly known as Infusionsoft, originated as a pioneer in sales and marketing automation. Now, operating from its Chandler, Arizona headquarters, Keap, with Pro and Max editions, continues to lead the way. Join Keap in simplifying growth for one million global small businesses by 2030.

 

13. SugarCRM 

Hubspot - SugarCRM API Integrations - Vertify

 

  • 2022 Revenue – 60 million USD 

  • Number of employees – 574 

  • Founding year - 2004 

  • Location: United States 

Company description: SugarCRM stands at the forefront of revolutionizing customer experience for marketing, sales, and service teams, offering a refreshing departure from the complexities associated with traditional CRMs. With SugarCRM, bid farewell to cumbersome manual data entry and the limitations of conventional CRM functionality. The platform takes charge, eliminating blind spots, minimizing busywork, and removing roadblocks. Embrace a high-definition customer journey, leveraging the streamlined approach that defines the essence of SugarCRM. 

 

14. Maximizer CRM 

Maximizer CRM Live Integration | Quotes, Proposals, CPQ | QuoteWerks®

  • 2022 Revenue – 33 million USD 

  • Number of employees – 151 

  • Founding year - 1987 

  • Location: Canada 

Company description: Maximizer is widely recognized as a top-tier provider of customer relationship management (CRM) solutions, offering businesses highly-rated tools for sales, marketing, and customer service all within a single, cost-effective package. Since its establishment in 1987, Maximizer has been the trusted choice for over 120,000 companies seeking to elevate customer relationships and boost their financial performance. Operating across five countries with certified solutions partners, the company maintains a global presence and a commitment to continuous innovation for driving customer success. Maximizer's outstanding service consistently positions it as a leader in the CRM market, with a dedication to streamlining planning, sales, and customer success management for enhanced ease and effectiveness.

 

15. Teamwork CRM 

Unleash your Teamwork CRM reports | SyncHub

  • 2022 Revenue –31 million USD 

  • Number of employees – 597 

  • Founding year - 2007 

  • Location: Ireland  

Company description: Teamwork.com, the epitome of client-focused project management platforms, guarantees timely and budget-friendly project delivery, coupled with improved client clarity and profitability tracking. Situated in Cork, Ireland, and established by seasoned professionals with agency experience, Teamwork caters to over 20,000 global clients, backed by a robust team of over 350 experts.

 

16. Pipedrive 

File:Pipedrive Logo.svg - Wikimedia Commons

  • 2022 Revenue – 24 million USD 

  • Number of employees – 1,000 

  • Founding year - 2010 

  • Location: United States 

Company description: Founded in 2010, Pipedrive is a driving force behind the growth of small businesses, offering a user-friendly and impactful sales CRM solution. Trusted by over 100,000 global companies, Pipedrive optimizes revenue teams for success. Headquartered in New York and with a strong presence across Europe and the US, Pipedrive is the preferred choice. Supported by notable investors, including Vista Equity Partners, Bessemer Venture Partners, Insight Partners, Atomico, and DTCP, Pipedrive stands as a reliable partner in the journey to success.

 

17. edrone 

File:Edrone logo.png - Wikimedia Commons

 

  • 2022 Revenue –16.6 million USD 

  • Number of employees – 168 

  • Founding year - 2016 

  • Location: Poland 

Company description: edrone, the Autonomous eCommerce Cloud, leads the charge in achieving eCommerce success. Specializing in eCommerce, our innovative eCRM delivers seamless Marketing Automation through intuitive algorithms and Plug'n'Play installation for effortless integration. We prioritize Customer Intelligence, decoding behaviors, and deploying potent Marketing Automation within our comprehensive e-commerce marketing cloud. The system comprises Learn and Engage segments. Learn involves sophisticated stats, RFM segmentation, and social media insights per client, while Engage offers 20 scenarios, from abandoned cart recovery to cross-selling, driven by our Customer Intelligence. The Marketing Machine enhances personalized experiences, earning trust from European giants and emerging eStores, with transactions exceeding 3 billion Euros.

 

18. Pipeliner CRM 

Pipeliner CRM | ContactCenterWorld.com

  • 2022 Revenue –14 million USD 

  • Number of employees – 137 

  • Founding year - 2007 

  • Location: United States 

Company description: Pipeliner CRM reshapes the CRM landscape with its intuitive visual interface, no-code workflow automation, and dynamic real-time insights. Offering unparalleled sales data visualization and analysis for both sales teams and management, accompanied by intelligent system-generated insights, Pipeliner stands at the forefront of CRM innovation. The seamless integration with email, ERP, and Marketing systems simplifies processes, alleviating manual tasks for sales professionals and managers. Boasting exceptional adoption rates, a low Total Cost of Ownership, and rapid ROI, Pipeliner establishes a new standard in CRM solutions. Swift onboarding minimizes business disruption, and users can explore valuable sales content through our integrated online sales magazine, Sales POP! right within the system.

 

19. Insightly 

File:Insightly wordmark.svg - Wikipedia

  • 2022 Revenue – 14 million USD 

  • Number of employees – 133 

  • Founding year - 2009 

  • Location: United States 

Company description:Insightly, a contemporary CRM solution, empowers businesses to foster enduring customer relationships and propel growth. Its customer-centric approach tailors experiences for diverse customer-facing roles, providing user-friendly and customizable solutions tailored to your industry. Insightly delivers rapid value at a budget-friendly cost, attracting over 1.5 million users dedicated to enhancing customer relationships. Founded in 2009 in San Francisco, Insightly has secured $38 million in funding from esteemed venture capital firms, including Emergence Capital Partners and Cloud Apps Capital Partners.

 

20. Ontraport 

Ontraport | The sales and marketing platform for growing businesses

  • 2022 Revenue –10 million USD 

  • Number of employees – 128 

  • Founding year - 2008 

  • Location: United States 

Company description: Ontraport stands out as an all-encompassing CRM and automation hub, facilitating seamless integration of marketing, sales, and business operations. The comprehensive suite provided by Ontraport is designed to streamline growth, freeing up valuable time and resources by simplifying complex technological processes, allowing businesses to focus on more impactful tasks. More than just software, Ontraport is a dedicated partner in the journey of growth, understanding the challenges associated with expanding businesses. The platform acts as a vehicle toward achieving goals, supported by a top-notch team and an engaged community of entrepreneurs. Engineered to alleviate small businesses from tech hurdles, Ontraport empowers them to share their value on a global scale. Join the ranks of thousands of successful businesses that Ontraport has propelled towards success.

 

21. Apptivo 

Apptivo CRM Review | PCMag

  • 2022 Revenue –9.8 million USD 

  • Number of employees – 278 

  • Founding year - 2009 

  • Location: United States 

Company description: Apptivo emerges as a versatile cloud platform, boasting a suite of integrated business apps meticulously crafted for enterprises of all scales. From sales and marketing to billing and support, Apptivo streamlines diverse business tasks, offering a comprehensive solution. With a pricing model starting at just $10 per user per month, users can access the entire platform without the complexity of per-app pricing. Whether employed for a single app or to oversee end-to-end business management, Apptivo delivers remarkable value to organizations. Covering the entire customer lifecycle, Apptivo's suite includes apps for Marketing, Sales, Project Management, Field Service, and more. Trusted by a multitude of businesses spanning 193 countries, Apptivo stands out for its affordability, flexibility, and robust capabilities.

 

22. Nutshell 

Goodbye, Dots: 10 Questions That Guided Nutshell's Visual Rebranding

  • 2022 Revenue – 4.7 million USD 

  • Number of employees – 54 

  • Founding year - 2009 

  • Location: United States 

Company description: Nutshell emerges as a comprehensive CRM and email marketing platform tailored to meet the collaborative needs of B2B enterprises, with a focus on facilitating enhanced teamwork and securing more deals. Designed to accommodate various users and businesses, Nutshell streamlines operations by consolidating sales and marketing tools. Offering limitless CRM contacts and data storage, customizable reporting, and proficient support, each Nutshell subscription is geared toward delivering substantial value. The platform ensures flexibility through seamless integration with popular software such as Google Workspace, Microsoft Office, and more, complemented by mobile apps. Established in 2010, Nutshell has gained a global presence, earning acclaim for its user-friendly interface and affordability. Consistently recognized as a "Leader" in G2's Grid® Report for CRM, Nutshell's recent addition of Nutshell Marketing further empowers users to seamlessly design and send impactful marketing emails while measuring engagement within the same tool.

 

23. Nimble 

Nimble Logo - PNG Logo Vector Downloads (SVG, EPS)

  • 2022 Revenue – 2.4 million USD 

  • Number of employees - 68 

  • Founding year - 2008 

  • Location: United States 

Company description: Nimble: Your go-to CRM for small business teams on Microsoft 365 or Google Workspace. Seamlessly merging CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified platform, Nimble offers invaluable company and contact insights wherever you work. Simplify your business relationships today. 

 

24. Membrain 

Membrain Logo Horizontal (dark transparent)

  • 2022 Revenue –2 million USD 

  • Number of employees – 40 

  • Founding year - 2012 

  • Location: Sweden 

Company description: Elevate your B2B sales game with Membrain's award-winning Sales Enablement CRM. Seamlessly align with your sales strategy, fostering winning behaviors to consistently hit targets. As B2B solution sales complexities rise, our mission is to equip sales teams with effective tools for driving success and elevating performance through coaching. Membrain adapts to diverse sales methodologies, backed by a global network of sales development experts, ensuring the right tools and expertise for target achievement. Optimize your B2B sales with Membrain's comprehensive solution. 

 

25. Orgzit 

All-in-one CRM Software for B2B Sales Teams | Orgzit

  • 2022 Revenue –69.3 K USD 

  • Number of employees – 12 

  • Founding year - 2016 

  • Location: United States 

Company description: Orgzit presents a specialized Sales CRM uniquely crafted for B2B solutions and manufacturer reps. Combining the robustness of enterprise systems with the flexibility of Excel, Orgzit optimizes sales, estimation, and service processes for businesses. Offering comprehensive management from Leads to Invoices and beyond, our platform facilitates seamless control over diverse business aspects. Clients transitioning from scattered spreadsheets to Orgzit's Sales CRM have experienced a doubling of productivity. Elevate your business with a configurable, no-code CRM solution precisely aligned with your workflow. Orgzit's innovative technology liberates users from rigid, complex systems, ensuring ease of use and heightened productivity. Experience the simplicity and efficiency of streamlined sales and customer engagement with Orgzit.

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